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Assert Yourself! Be Yourself!
Building Confidence and Self-Esteem

This course is about being yourself, with all the confidence and vitality you imagine yourself having. It’s about having and demonstrating the self-belief and skills to communicate confidently and encourage others to trust and believe in you.

In a world which requires individuals to develop their own portfolio of skills and achievements, hesitancy and quiet presence can prevent you from achieving all that you are capable of. Have you ever wished you could say ‘No’ instead of ‘Yes’? Are you nervous in new situations or when meeting new people? Do you wish you could project the positive and capable person you really are? If so, this course if for you!

If this is the kind of person you want to be, Assert Yourself! Be Yourself! will provide you with the skills and techniques you need to communicate with confidence and clarity, make you more assertive and help you project that calm, positive and capable image you desire.

Objective
At the end of this course delegates will:

• Have learned the difference between aggression and assertiveness
• Have gained an understanding of their own barriers to living an assertive life
• Have learned several techniques and strategies for developing self esteem and personal confidence
• Be able to identify ways in which to put their learning into practice at work

• Assertiveness, aggression and getting what you want
• Self-esteem and personal identity
• Changing your thinking to increase self-confidence
• The circle of excellence
• Assertive communication
• Saying ‘No’
• The impact of decisions
• Managing conflict, confrontation and disagreement
• Strategies for assertive and positive outcomes